This Privacy Policy describes how Travel Serv Academy (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of our students, professionals, website visitors, and other users (“you” or “your”). Travel Serv Academy is operated under the combined management and oversight of Travel Serv India and Travel Serv LLC. By accessing or using our services—whether online or offline—you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you interact with us, we may collect personal information, which may include but is not limited to:

• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, and other registration details if you create an account.
• Payment Information: Credit/debit card details or other payment methods when purchasing courses or related services.
• Professional Information: Details about your employment, education, experience, and professional interests.
• Communication Data: Messages, inquiries, feedback, or support requests that you send to us.

1.2 Non-Personal Information

We also collect information that does not directly identify you, including:

• Usage Data: Pages visited, time spent on pages, and other statistical data regarding your interaction with our website.
• Cookies and Tracking Technologies: Information collected via cookies, web beacons, or similar technologies to enhance your user experience and provide customized content and advertising.

1.3 Information from Third Parties

We might obtain additional information about you from third-party sources, such as partner websites, social media platforms, or industry partners, which we may combine with data we already have.

2. How We Use Your Information

We use your information for purposes including but not limited to:

• Providing and Managing Our Services: Enabling you to register for courses, access online training, and receive support.
• Improving Our Offerings: Personalizing content, analyzing website usage, and enhancing the user experience.
• Communication: Sending important updates about your account, courses, events, and promotions.
• Payment Processing: Processing transactions for course enrollments and related services.
• Marketing and Advertising: Delivering targeted advertisements and communications, subject to applicable opt-out rights.
• Compliance and Security: Protecting our users and ensuring compliance with legal obligations, industry standards, and internal policies.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, delivering marketing communications, or providing customer service. These third parties are contractually obligated to maintain the confidentiality and security of your information.
• Legal Requirements: When required by law, regulation, or legal process (e.g., subpoena, warrant, or government request), we may disclose your information.
• Business Transfers: In connection with any merger, sale, acquisition, financing, or reorganization involving Travel Serv Academy, Travel Serv India, or Travel Serv LLC, provided that such recipients agree to maintain the confidentiality of your personal data.
• Consent: We may share your data with third parties if you have expressly consented to such sharing for a specific purpose.

4. Data Security

We are committed to securing your personal information. We implement a variety of administrative, technical, and physical safeguards designed to protect your data against unauthorized access, use, or disclosure. Although we strive to protect your information, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. This may include retaining information to resolve disputes, enforce our agreements, or comply with legal obligations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to monitor activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website effectively.

7. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal data:

• Access and Correction: The right to request access to and correction of your personal information.
• Deletion: The right to request deletion of your personal data, subject to certain exceptions.
• Objection and Restriction: The right to object to or restrict the processing of your personal data.
• Portability: The right to receive your data in a portable format.
• Opt-Out: The right to opt out of certain data uses, such as receiving marketing communications.

To exercise any of these rights or for any questions regarding your personal data, please contact us using the details in the “Contact Us” section below.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside of your home country, including in jurisdictions with different data protection laws. We take steps to ensure that such data transfers comply with applicable legal requirements and that your information is adequately protected.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Effective Date” at the top of this policy and, where appropriate, through a notice on our website or via email.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For advice specific to your circumstances, please consult with a qualified legal professional.